Useful Tools for Employees and Retirees:
Navigating Options for Care
Consortium Wellness Program
Our Partners
Excellus is our Medical Benefit Administrator providing medical coverage to all our members enrolled through the Consortium. In-Network vs. Out of Network By using an in-network provider you will receive the highest level of benefit. Before you receive care, ask your provider whether they are part of your plan’s network or ask Excellus.
Customer Service 1-877-253-4797
Always present your Excellus ID card to all providers!
Website: Search Contracted Provider's Pricing Create an Online Account Submit an Out of Network Claim (all In-Network claims must be submitted by the provider) Your Rights and Protections Against Surprise Bills NYS Surprise Medical Bill Certification Form When your doctor isn’t available, Excellus has partnered with MDLive Learn More about MDLive |
ProAct is our Prescription Benefit Manager providing pharmaceutical coverage to all of our members enrolled through the Consortium.
Excellus and ProAct information is all on one insurance card to have all the membership information in one spot.
Customer Service 1-877-635-9545
Mail Order Pharmacy 1-866-287-9885
Website:
Specialty Pharmacy (Noble Health)
ProAct Prescription
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CanaRx is a voluntary prescription drug program that is available to eligible members and their dependents of the Consortium.
All member copays have been waived for this program only. Medications filled through this program are a $0 copay.
This program works separately than ProAct.
Customer Service 1-866-893-MEDS (6337)
Website: Plan ID: GTCMHIC
CanaRx Welcome Package and Drug Formulary (01/2023)
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